Privacy Policy

At Drawn Moments, your privacy matters. Whether you’re browsing our site or placing an order, we collect only the information we need to make your experience the best it can be.

What Information We Collect

When you visit our site, you may be asked to provide your email address, especially if you’re registering or placing an order. You’re always welcome to browse anonymously, and we only collect what’s necessary to process your order or improve your experience.

How We Use Your Information

Here’s how your information helps us serve you better:

To personalize your experience – so we can tailor our service to your preferences
To improve customer support – making sure your questions get answered quickly and clearly
To send updates – we’ll email you about your order status and other important info

💌 Note: We only send marketing emails if you’ve opted in — and you can unsubscribe at any time via the link at the bottom of our emails.

Protecting Your Information

We use industry-standard security measures to keep your personal information safe when you enter, submit, or access it on our site.

Sharing Information

We never sell or trade your personal data. We may share your information with trusted third-party partners who help us run our business — but only if they’ve agreed to keep your information confidential.

We may also disclose information when required by law, to enforce our site policies, or to protect our rights and safety (or those of others). Non-personal data (like anonymous usage stats) may be shared for analytics or marketing purposes.

Third-Party Links

Sometimes we link to products or services from other websites. These third-party sites have their own privacy policies, which we don’t control — so we’re not responsible for their content or practices. That said, we always aim to link only to trustworthy partners.

Text Marketing & Notifications

If you opt in to receive text messages from us, you agree to get recurring, automated marketing texts.

You can unsubscribe anytime by replying STOP
Standard message and data rates may apply
Consent is not required to make a purchase
For help, reply HELP

COPPA Compliance (Children’s Privacy)

We comply with the Children’s Online Privacy Protection Act. We do not knowingly collect any data from children under 13. Our website and services are meant for users aged 13 and up.

California Privacy Rights

We’re committed to protecting your data and complying with the California Online Privacy Protection Act. We will never share your personal information with third parties without your consent.

Your Consent

By using our website, you consent to the terms of this Privacy Policy.

Changes to This Policy

If we update our privacy practices, we’ll post the changes right here. Feel free to check back anytime to stay in the loop.